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Customer Services

Privacy Policy

1. INTRODUCTION

VERİSAY İLETİŞİM VE BİLGİ TEKNOLOJİ SAN TİC LTD ŞTİ ("Company") places great importance on the privacy of our customers. This Privacy Policy outlines the practices and policies regarding the collection, use, storage, and protection of personal data by our Company.

2. SCOPE

This Privacy Policy applies to the personal data of all customers, potential customers, employees, business partners, and other third parties who utilize the products and services offered by the Company.

3. COLLECTION OF PERSONAL DATA

The Company may collect the following personal data:

  • Identity information such as name, surname, date of birth, and gender
  • Contact information such as address, phone number, and email address
  • Financial information such as bank account number and IBAN number
  • Customer transaction information (purchase history, order details)
  • Technical data (IP address, cookie data, browser information)
  • Visual and audio data (photographs, camera recordings)

4. PURPOSES OF PROCESSING PERSONAL DATA

The personal data collected may be processed for the following purposes:

  • Provision and improvement of products and services
  • Addressing customer requests and managing customer relationships
  • Execution of financial transactions
  • Conducting marketing activities (campaigns, promotions, surveys)
  • Fulfillment of legal obligations
  • Ensuring security and preventing fraud

5. TRANSFER OF PERSONAL DATA

Personal data may be shared with third parties under the following circumstances:

  • To fulfill legal obligations with authorized public institutions and organizations
  • With business partners, suppliers, and service providers
  • To conduct financial transactions with banks and financial institutions
  • For the execution of legal processes with lawyers and consultants

6. STORAGE AND PROTECTION OF PERSONAL DATA

The Company takes necessary technical and administrative measures to ensure the security of personal data. Personal data is stored for the duration of the legal retention periods or until the purpose of processing is no longer valid, after which it is destroyed.

7. RIGHTS OF THE DATA SUBJECT

Under Article 11 of KVKK, data subjects have the following rights:

  • To learn whether their personal data is being processed
  • To request information if their personal data has been processed
  • To learn the purpose of processing personal data and whether it is used in accordance with its purpose
  • To know the third parties to whom personal data is transferred, domestically or abroad
  • To request correction of personal data if it is incomplete or inaccurately processed
  • To request the deletion or destruction of personal data
  • To request notification of the correction, deletion, or destruction of personal data to third parties to whom the personal data has been transferred
  • To object to the processing of personal data that leads to a result against the data subject by exclusively automated systems
  • To demand compensation for damages in case of unlawful processing of personal data

8. APPLICATION METHODS

Data subjects can apply to our Company using the following communication channels to exercise the above-mentioned rights:

Address: Çifte Havuzlar Mah. Eski Londra Asfaltı Cad. Kuluçka Mrk. C1 Blok No: 151 /1E, İç Kapı No: 105, Esenler/İstanbul
Phone: +90 212 945 49 00
Email: info@verisay.com

Applications will be processed and concluded as soon as possible and within a maximum of 30 days in accordance with the provisions of KVKK and related legislation.

9. CHANGES

The Company reserves the right to make changes to this Privacy Policy at any time. Changes to the Policy will take effect on the date they are published on the Company's website.

10. EFFECTIVENESS

This Privacy Policy takes effect on the date of publication.

SELLER:
VERİSAY İLETİŞİM VE BİLGİ TEKNOLOJİ SAN TİC LTD ŞTİ