We Must Keep the Membership Database Constantly Updated, But How?
The most important step for an association to achieve its goals is undoubtedly the healthy communication it establishes with its members. Each member must inform you of the information you request from them during the association membership process to be processed into the membership database. From this point on, this data should be stored in the member database and kept in a way that you can use to communicate with your members whenever you need it. Over time, the contact information of your members may lose its relevance. Although an out-of-date member database means extra work for you, it is actually a sign of a much more serious event. An association that does not communicate with its members cannot find the necessary support to survive. Therefore, keeping the member database up-to-date is a very vital issue. Let's delve deeply into the member database in this article and seek an answer to the question of how we can keep it up-to-date together...
1. Traditional Methods
A few decades ago, when technology was not yet this advanced, the member database could be kept up to date with a method that we can now call the traditional method. In this method, the association manager would call each member individually to confirm the member information he had, ensuring both association-member interaction and confirming the up-to-dateness of communication and other information. Although this method seems like a healthy method, it can no longer be said to be in use because it is a system that adds extra resources to the association management and progresses slowly.
2. Automation
With Aidango association management software, member database update processes are much easier. Thanks to the ability to use social media accounts when logging into the system via your website, all current member data is automatically updated from social media accounts while logging into the system, ensuring that the member database is up-to-date. This method also increases the user experience for your member.
3. Self-Update
Every person who is a member of your association can log in to your website with the username and password provided to them and update their profile, contact information and other information, and make membership dues and donation payments. Aidango offers a panel where you can always update all the information you request from your members with fully customizable forms. In this way, each member can ensure that their information is up to date without you having to bother.
Apart from the three items mentioned above, there are many other conveniences offered to you by Aidango. To briefly mention them;
1. You can send e-mails and SMS to your members from the communication module in your Aidango management panel. By examining the status reports created by the system as a result of these e-mail and SMS sendings, you will have the chance to easily determine which e-mail or phone number is no longer up to date.
2. When you come together with your members at events organized by your association, you will have the chance to update the information of your members by using a mobile phone or tablet computer that you will keep in the event area. Thanks to the applications developed for Android and iOS, you have the freedom to access the system from all devices and perform any transaction you want.
3. You have the chance to update the data of more than one of your members at once by performing a bulk update with Aidango. In addition, the information of your members is protected by special security layers.
4. Based on all this current data, you can divide your members into different categories and send customized e-mails and SMSs taking these categories into consideration.
In this article, we talked about the member database and the conveniences that Aidango association software offers you in member database update processes. Feel free to contact us to get more detailed information about Aidango.